• Woman at computer showing wa.gov.au site

    Thanks for helping with our website redevelopment

    The Department of Finance is grateful to all those who volunteered their time and effort to help test the first version of our new website on the whole-of-government online platform wa.gov.au

    The opinions of our volunteers are invaluable and will support the evolution of our online presence to meet higher standards in useability and have an improved customer focus. Customers from a range of government agencies, businesses, suppliers and other sources tested a number of online scenarios in supervised live trials. At least 90 per cent of test customers were able to find the information they sought, the site search function received excellent feedback, and ease of use was rated high overall.

    Valuable suggestions for improvement were also identified, including navigation and labelling.

    Over coming months, the website redevelopment project will continue to address identified gaps in functionality and enhance our content to improve customer service. The new website aims for a whole-of-government approach, a modern look and feel, responsiveness to mobile devices, and effective search capability. It aims to meet accessibility standards and help the Department meet its business goals. It will be easy to use and enable visitors to quickly find information about our services and transact with us.

    Watch this space for a new and improved website coming soon.

    Published date: 07 May 2019