The Office of State Revenue (OSR) aims to administer revenue laws and grant and subsidy schemes in a fair and efficient manner for the community. This involves both the collection of duties and taxes, as well as the payment of grants and subsidies.
The Commissioner of State Revenue is responsible for the daily operations of the OSR and for the performance of statutory functions under the WA revenue laws. Although a business unit of the Department of Finance, the Commissioner is
independent in the performance of the functions under these laws.
Call centres for all taxes and grants will be closed during this time, however, essential services such as front counter payments and urgent assessment of routine duties transactions, as well as customer support for Revenue Online, will operate in a reduced capacity. Customers are advised longer than usual wait times are expected. First home owner grant (FHOG) payments will not be processed during the closedown period. The final FHOG payments for 2016 will be made on Friday 23 December 2016 and payments will recommence on Wednesday 4 January 2017.
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