• Customer Service Charter

    The Office of State Revenue is committed to a high standard of customer service. Our Customer Service Charter sets out how our officers will conduct themselves and the standards we aim to meet. We are accountable to the standards outlined in the Charter through customer feedback and an annual report detailing our performance, in addition performance results are published monthly.

    Should you have any comments or queries regarding the Charter please lodge an enquiry.


    Customer Service Charter and Performance Reports

    Title

    PDF

    Word

    Date

    Customer Service Charter Customer Service Charter pdf Customer Service Charter word July 2014
    Customer Service Charter Monthly Results Customer Service Charter pdf Customer Service Charter word January 2017
    Customer Charter Performance for 2015-16 Annual Performance Report pdf Annual Performance Report word 2015-16
    Customer Perception Survey Results Customer Perception Survey 2015 Customer Perception Survey 2015 2015