Department of Finance

ServiceNetServiceNet logo

ServiceNet is a branch of the Department of Finance and is the Government Internet Service Provider (ISP), aligned with whole-of-government initiatives and strategies. ServiceNet facilitates access to aggregated ICT services for the purpose of delivering lower-cost, standardised services to government agencies and also manages contracts with Industry to support ICT services using government owned infrastructure.

Base Internet services

  • Intrusion Detection Services (IDS)
  • Border content management and WA Government DNS services
  • Web-based Client agency views – Bandwidth and Email management
  • Email Blacklist, Anti-Virus and Anti-SPAM scanning
  • Two layers of Internet and inter-agency Firewalling
  • Inter-agency network, security and IP communications services
  • Website and data centre infrastructure hosting services
  • Disaster Avoidance services for Internet & business services
  • Technical support and Helpdesk services 

Cloud computing

Cloud computing is generally described as IT delivered as a service. ServiceNet’s cloud for WA government is based on IaaS:

  • Infrastructure as a service (IaaS) offers computer resources, operating systems, networking, and storage to client environments. Clients are typically responsible for all operations in, administration of, and configuration of their environment beyond the baseline deployment. 

Aggregated Services

Strategic use of Government Procurement:

  • WA Government Internet bandwidth from upstream providers
  • 365 x 24 x 7 multi-tenant Service Desk
  • domain management

For more information go to the ServiceNet website at

For general enquiries contact us via the web form at



All contents © Copyright Government of Western Australia. All rights reserved.