Department of Finance

Pensioners and Seniors Rebate Scheme

Rates and Charges (Rebates and Deferments) Act 1992

The purpose of this scheme is to provide concessions to pensioners and seniors on their local government rates charges,water service charge and Emergency Service Levy. The concessions available are either a rebate on, or the deferment, of these charges.

To receive a concession on local government rates and Emergency Services Levy a person must hold one or more of the appropriate Pensioner or Seniors cards and, on July of the financial year, own and occupy residential property as their ordinary place of residence.

To receive a concession on water service charges a person must hold one or more of the appropriate Pensioner or Seniors cards and, as at the date of application, own and occupy residential property as their ordinary place of residence.

Concessions are available from the Water Corporation and local governments upon application to the Water Corporation.

How do I apply for a concession?

To register your entitlement for a rebate, you may apply over the phone by contacting the Water Corporation on telephone 1300 659 951, who conduct a common rebate registration service on behalf of local government and the Corporation for eligible pensioners and seniors.

For further information on concessions or to register your entitlement, go to watercorporation.com.au or call 1300 659 951.

Your application for registration will be effective from the date that the Water Corporation is advised by you.

You can only claim a concession on your local government rates and Emergency Services Levy for one property in any one financial year, being the property owned and occupied on 1 July.

You can claim a concession on your water service charges on the property that you own and occupy from the date of application.

You may also qualify for other concessions. Please refer to the Department for Communities website.

Manual (for administrative authorities)

Pensioners and Seniors Rebate Scheme Procedure Manual
Access to this document is restricted. This document is provided as a guide to assist administrative authorities (as defined in the Rates and Charges (Rebates and Deferments) Act 1992) to administer the Pensioner and Seniors Rebate Scheme. Access to the secure manual

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Concession Eligibility

To receive a concession on local government rates and Emergency Services Levy you must:

  • hold an appropriate Pensioner or WA Seniors card and
  • on 1 July of the current financial year own and occupy the property as your "ordinary place of residence".

To receive a concession on water service charges you must:

  • hold an appropriate Pensioner or WA Seniors card and
  • as at the date of application, own and occupy the property as your "ordinary place of residence".

To own means you must:

  • be the owner or co owner of the property registered on the Certificate of Title or
  • have a "right to reside" at the property under the terms of a Will (provided a copy of the appropriate documents are provided) or
  • hold a long-term lease in a retirement village, park home park, lifestyle village or caravan park.
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Concessions available to card holders

The following concessions are available to holders of a:

  • WA Seniors Card (SC)
    • Entitled to receive up to a 25% rebate on your water service charges, local government rates and emergency services levy.
    • The rebate will be limited to a maximum amount.
    • The deferment option is not available.
  • WA Seniors Card (SC) AND a Commonwealth Seniors Health Card (CSHC)
    • Entitled to receive up to a 50% rebate on your water service charges, local government rates and emergency services levy.
    • May be entitled to defer your water service charges, local government rates and emergency services levy.
  • Pensioner Concession Card (PCC) OR State Concession Card (SCC)
    • Entitled to receive up to a 50% rebate on your water service charges, local government rates and emergency services levy
    • May be entitled to defer your water service charges, local government rates and emergency services levy.
    • Entitled to receive a rebate on your water usage charges (a capped maximum amount applies each year).
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Types of Concessions available to pensioners and seniors

You have the choice of either a rebate on, or the deferment of, your water service charges, local government rates and emergency services levy.

To Obtain a Rebate

Registered Owners

You must pay the amount on your local government rates notice by 30 June of the current financial year or the due date on your water service charges bill.

For example, rates for the 2010/11 rating year must be paid by 30 June 2011.

Leaseholders in Retirement Villages, Park Home Parks, Lifestyle Villages or Caravan Parks

You must pay according to the terms of your lease.

To Defer your Rates

Your local government rates and emergency services levy will be automatically deferred, where you are eligible, if the amount required to be paid to receive a rebate is not paid by 30 June of the current financial year. Your water service charges will be automatically deferred, where you are eligible, if the amount required to be paid to receive a rebate is not paid by the due date on your water service charges bill.

The deferment option is not available where the property is:

  • occupied under a life tenancy or right of residency under the terms of a Will of a deceased estate;
  • subject to co-ownership (other than spouse/de facto); or
  • subject to a long-term lease in a retirement village, park home park, lifestyle village or caravan park.

Please note, if the deferment option is not available, and you do not pay your rates or charges before 30 June of the current financial year, you will lose your rebate and you will be required to pay the full amount.

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Deferred charges

  • remain as a debt on the property until paid;
  • are not required to be paid until your entitlement to defer ceases;
  • may be paid at any time, but you do not receive any concession when they are paid; and
  • do not incur interest charges.
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Pro-Rata Provisions

If you become eligible to hold either a SC, PCC, SCC or a SC together with a CSHC during the year, you can still obtain a pro-rata rebate on your rates and charges for the current financial year from the date you register with the Water Corporation.

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Arrears

Where arrears of your water service charges or local government rates or emergency services levy exist, a rebate or deferment may be available where you enter into, and comply with, a payment arrangement to clear the arrears.

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Change in circumstances

You must immediately advise Water Corporation if your circumstances change at any time. For example, notification is required if:

  • you are issued with a new card or your card is cancelled or expires;
  • your original application details will change or have changed;
  • you sell or transfer an interest in all, or part, of your property or move to another address;
  • you or your spouse ceases occupation of the property; or
  • as a WA Seniors Card holder you become an eligible pensioner or the holder of a Commonwealth Seniors Health Card.
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Where can I get more information about the cards?

You will need to contact one of the following organisations about concession cards:

    Commonwealth Pensioner Concession Card or Seniors Health Card

    Centrelink (Seniors Line)
    Phone: 13 23 00

    Commonwealth Department of Veterans Affairs
    Phone: 13 32 54 or 1800 555 254 for country callers

    WA Seniors Card

    WA Seniors Card Centre, Level 1 Albert Facey House
    469 Wellington Street, PERTH WA 6000
    Phone: 6217 8855 or 1800 671 233 for country callers

    State Concession Card

    Department for Child Protection (WA Government)
    Phone: 9222 2555 or 1800 622 258 for country callers

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Fact Sheet:

 

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