Western Australia Government - Department of Finance 
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Help me pay my bills

The Western Australian Government provides a range of subsidies and assistance measures to help people who are in financial difficulty or who hold concession cards to pay their utility bills.

I can’t pay my bills

How to ask for help if you’re struggling to pay your electricity, gas or water bill:

Concession card holders

Concession card holders can apply for various government rebates that are paid by the retailers – Synergy and Horizon Power. Find out about rebate values and eligibility.

Caravan park residents

If you are a permanent caravan park resident, and have the right concession card/s, you can apply for the:

  • State Government Energy Rebate
  • Dependent Child Rebate
  • Air Conditioning Rebate.

To check your eligibility, visit Concession card holders .

Medical subsidies

The Office of State Revenue, Department of Finance provides two subsidies to help people with certain medical conditions cover energy costs:


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