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Concession card holders

The Western Australian Government has a range of schemes and subsidies to help concession card holders with their energy costs.

You may be eligible for these concessions if you have one or more concession cards or are a permanent caravan park resident.

Rebates paid by retailers

These rebates are paid to concession card holders by the electricity retailers – Synergy and Horizon Power All of the values below include GST.

Account Establishment Fee Rebate

About: covers the cost of establishing a new account
Value: $33.80

You are eligible if you have one of the following:

  • Centrelink Health Care Card
  • Centrelink Pensioner Concession Card
  • Veterans’ Affairs Gold Card
  • Veteran’s Affairs Pensioner Concession Card

Cost of Living Assistance Payment

About: Replaces the State Government Energy Rebate and assists with the cost of energy (including electricity and gas)
Value: $200 divided into daily amounts credited to the customer’s bill

You are eligible if you have one of the following:

  • Centrelink Health Care Card
  • Centrelink Pensioner Concession Card
  • Veterans’ Affairs Gold Card
  • Veterans’ Affairs Pensioner Concession Card
  • WA Seniors Card

Permanent caravan park residents with one of these cards may also apply.

Dependent Child Rebate

About: helps concession card holders with dependent children with energy costs
Value: 66.62 cents/day for 1 child, 82.08 cents/day for 2 children, 101.54 cents/day for 3 children, 119.00 cents/day for 4 children

You are eligible if you have any dependent children listed on one of the following:

  • Centrelink Health Care Card
  • Centrelink Pensioner Concession Card
  • Veterans’ Affairs Gold Card

Veterans’ Affairs Pensioner Concession CardPermanent caravan park residents with dependent children listed on one of these cards may also apply.

Reduced Meter Test Fee

About: helps with the costs of testing a meter (Synergy will charge if they test a meter and it is not faulty)
Value: $139.80

You are eligible if you have one of the following:

  • Centrelink Health Care Card
  • Centrelink Pensioner Concession Card
  • Veterans’ Affairs Gold Card
  • Veterans’ Affairs Pensioner Concession Card

Air-Conditioning rebate

About: to help seniors who live in the hottest parts of WA, and people receiving the Dependent Child Rebate, with air conditioning costs
Value: $41.15/month (amount of months the rebate is paid depends on location)

You are eligible if you have the WA Seniors Card and either:

  • Commonwealth Seniors Health Card, or
  • Pensioners Concession Card (Centrelink)

You also are also eligible if you:

  • are a permanent caravan resident with the required concession cards
  • receive the Dependent Child Rebate

How to apply

To find out how to apply, visit:


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