The purpose of this scheme is to provide concessions to pensioners and
seniors on their local government rates charges,water service charge and
Emergency Service Levy. The concessions available are either a rebate on, or
the deferment, of these charges.
To receive a concession on local
government rates and Emergency Services Levy a person must hold one or more of
the appropriate Pensioner or Seniors cards and, on 1 July of the financial year,
own and occupy residential property as their ordinary place of residence.
To receive a concession on water service charges a person must hold one or
more of the appropriate Pensioner or Seniors cards and, as at the date of
application, own and occupy residential property as their ordinary place of
Concessions are available from the Water Corporation
and local governments upon application to the Water Corporation.
To register your entitlement for a
rebate, you may apply over the phone by contacting the Water Corporation on
telephone 1300 659 951, who conduct a common rebate registration service on
behalf of local government and the Corporation for eligible pensioners and
For further information on concessions or to register your
entitlement, go to watercorporation.com.au
or call 1300 659 951.
Your application for registration will be effective
from the date that the Water Corporation is advised by you.
You can only
claim a concession on your local government rates and Emergency Services Levy
for one property in any one financial year, being the property owned and
occupied on 1 July.
You can claim a concession on your water service
charges on the property that you own and occupy from the date of
As from the commencement of the 2016-17 rating year (1 July 2016), if you claim a concession using a Pensioner Concession Card, State Concession Card, or WA Seniors Card and Commonwealth Seniors Health Card, the rebate will be limited to a maximum (capped) amount which is reviewed annually.
You may also qualify for other concessions. Please refer to
for Communities website.
Pensioners and Seniors Rebate Scheme Procedure
ManualAccess to this document is restricted. This document is
provided as a guide to assist administrative authorities (as defined in the
Rates and Charges (Rebates and Deferments) Act 1992) to administer the
Pensioner and Seniors Rebate Scheme. Access
to the secure manual
To receive a concession on local government rates and
Emergency Services Levy you must:
receive a concession on water service charges you must:
To own means you must:
concessions are available to holders of a:
You have the choice of either a rebate on,
or the deferment of, your water service charges, local
government rates and emergency services levy.
You must pay the amount on your local government
rates notice by 30 June of the current financial year or the due date on your
water service charges bill.
For example, rates for the 2010/11 rating
year must be paid by 30 June 2011.
You must pay
according to the terms of your lease.
local government rates and emergency services levy will be automatically
deferred, where you are eligible, if the amount required to be paid to receive
a rebate is not paid by 30 June of the current financial year. Your water
service charges will be automatically deferred, where you are eligible, if the
amount required to be paid to receive a rebate is not paid by the due date on
your water service charges bill.
The deferment option is not available
where the property is:
Please note, if the deferment option is not available, and
you do not pay your rates or charges before 30 June of the current financial
year, you will lose your rebate and you will be required to pay the full
If you become eligible to hold either a SC, PCC,
SCC or a SC together with a CSHC during the year, you can still obtain a
pro-rata rebate on your rates and charges for the current financial year from
the date you register with the Water Corporation.
Where arrears of your water
service charges or local government rates or emergency services levy exist, a
rebate or deferment may be available where you enter into, and comply with, a
payment arrangement to clear the arrears.
immediately advise Water Corporation if your circumstances change at any time.
For example, notification is required if:
You will need to contact
one of the following organisations about concession cards:
Centrelink (Seniors Line)Phone: 13 23 00
of Veterans AffairsPhone: 13 32 54 or 1800 555 254 for country
WA Seniors Card Centre, Level 2 Gordon Stephenson House140 William Street, PERTH WA 6000Phone: 6551 8800 or
1800 671 233 for country callers
for Child Protection (WA Government)Phone: 9222 2555 or 1800 622 258 for
All contents © Copyright Government of Western Australia. All rights reserved.