Contact Shared Services
Enquiries / Support
To enquire about the progress of a transaction, report an error or ask about our services:
For Client Agency Employees Only
Phone: 1300 345 677 for urgent enquiries, password resets and access related issues.
Email: ebusinessaccess@oss.wa.gov.au for password resets and other access related issues.
Web: via iSupport to log and monitor enquiries; recommended if supporting documentation is required.
For General Public and Non Client Agencies Only
Email: enquiries@oss.wa.gov.au
Phone: 1300 345 677
Fax: +61 8 9258 0333
Hours: 8:30am to 4:30pm Monday to Friday
Transactions / Correspondence
To lodge forms, send invoices or initiate business processes and transactions:
Email: business@oss.wa.gov.au
To speed up your transactions through this email address please see the Quick Reference Guide.
Fax: +61 8 9258 0303
Post: C/- Department of Finance Shared Services PO Box 591, CANNINGTON WA 6987
Reception / Switchboard
Phone: +61 8 9258 0000
Location: Mason Bird Building 303 Sevenoaks Street, CANNINGTON WA 6107
Decommissioning Office
Email: decommissioning.office@finance.wa.gov.au
Compliments, Complaints and Suggestions
We welcome and appreciate your feedback and comments. If our services or information where not what you expected, please let us know.