Western Australia Government - Department of Finance 
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Shared Services

Order to Cash

Our Order to Cash team provides revenue accounting systems to agencies. This service extends beyond traditional invoice raising and management to include the recording of all revenues from non-invoicing sources and assistance with debit management.

Key systems and process issues are:

  • Debtor creation and related information management
  • Invoice raising and processing
  • Debt Management
    • Statements and recovery letters issued monthly or request form client agency
    • Utilize debt collection services as directed by the revenue owner (client agency)
  • Debt Recovery
    • Pursue legal action for debt recovery as instructed by the client agency
  • End of Month Processes, Reporting and feedback as appropriate

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