Online Duties - Frequently Asked Questions
Updated 1 May 2013

Benefits

• What are the benefits of Online Duties for my business and clients?

Online Lodgment of Dutiable Transactions

• What dutiable transactions can be processed via Online Duties?
• What is online lodgment and payment at settlement?
• How does the transitional period for transactions executed between 1 March 2010 and 28 February 2011 work?
• When is a dutiable transaction considered duty endorsed?
• What happens if I have endorsed a dutiable transaction and then settlement does not proceed?
• How are dutiable transactions endorsed via the Online Duties system?
• How do I amend an existing lodgment?

Payments

• Is there a limitation on the amount of duty payable through Online Duties?
• Can I under or overpay my return?
• What happens if I fail to pay the duty on transactions duty endorsed during a return period?
• Can I schedule future payments?

Registration

• What conditions apply to Online Duties?
• Does Revenue Online cater for multiple users from my organisation?
• What do I have to do to register?
• How do I assign Access Rights to a user?
• How do I create an Administrator after registration?     
• How do I cancel my Online Duties registration?
• How do I change the e-mail address used for notification purposes?
• How do I modify my name and address using Revenue Online?
• How do I change an Administrator?

Duties Assessing

• What dutiable transactions can I endorse in Revenue Online?
• How do I endorse dutiable transaction if Revenue Online is not working  ?
• What is EAS?
• How Does ROL use EAS?
• What if my EAS Agent ID is Not Recognised by ROL?
• How do I process a transaction that is waiting on FHOG approval?
• How do I process a transaction that is an Issue of Title conditional agreement?
• What is Add NDD (No Double Duty)?
• How do I generate or re-generate my Manual Backup Certificate?
• What should I do when there is a reduction in consideration on a dutiable transaction?
•  Printing Certificates of Duty (No Double Duty) for Transfers of Land 
• What assessment options are available for a transaction that has been transferred from ROL to OSR ?
• What if Landgate needs the agent to correct an error on a certificate?
• Do I need to complete a new lodgment form if I transfer a lodgment from ROL to OSR?
• The seller(s) name that should be displayed on the Certificate of Duty for Deceased Estate Transfers and Survivorship Transfers
• Change of Settlement Agent
• Terminating a Transaction on Relevant Grounds
• Transferring Transactions to Office of State Revenue (OSR)
• The seller(s) name that should be displayed on the Certificate of Duty for a transfer where the bank has organised for the property to be sold
• Can I Lodge Improved Commercial Properties on Revenue Online?
• Can I Lodge Rural Properties on Revenue Online?

Record Keeping

•   What records should I keep for Online Duties?

Any other Enquiries ?